Once you have selected the treatment and scheduled your appointment, it would be advisable to take your temperature before leaving home. If this is higher than 37.5 degrees, we will reschedule your appointment within a minimum of 14 days, through a call, a whatsapp or an email without any problem or penalty.

When you arrive at the SPA, the person in charge of reception will take your temperature using a laser thermometer, without any contact, and immediately afterwards, the chosen massage or treatment can be performed. We will provide you with single-use flip flops, as well as clean towels in case you want to use the changing room or our SPA area, or we will give you a clean wet towel before and after the service, in case you do not want to use even our changing room nor our SPA area.

Yes. Before and after each use, we disinfect the stretchers where the massages are performed, as well as all the material that is necessary for this treatment; oils and other products for body use are not reused.

In short, all equipment is disinfected before and after each treatment (including the therapists’ clothing), or used only once (in the case of disposables).

Yes. We have a total of 2 changing rooms, with a total of 30 lockers and 4 showers, as well as a sink for each changing room. We will assign you a closed and previously disinfected locker only for you, and in compliance with our protocols and regulations, we will clean and disinfect them before and after each use.

The material that cannot be introduced into the sterilizers is cleaned in our facilities, where we can better control the process and avoid contagion by transport. We carry out a 6-phase washing process with products studied to clean without being harmful to nature.

However, as a client, you can have the disposables that you think are most convenient for the treatment.

The Jacuzzi is an absolutely safe area, because the water treatment is continuous and the control is carried out by physical and chemical methods. The water is disinfected with bromine, which is more effective than chlorine.

There are areas that are more difficult to clean after each use, such as saunas, and others that are impossible to control, such as the ice area for which they will remain temporarily closed. The Jacuzzi area is totally safe, as it contains a disinfectant that is not harmful to the human body or the skin that eliminates any type of viral danger, in addition to the SPA areas will be cleaned after each service with the solutions indicated. health authorities.

In addition, our common areas will be constantly ventilated both naturally, as well as with an air conditioning system.

In addition, it should be emphasized that all work personnel will wash their hands before, and will be disinfected with a hydroalcoholic solution, during and after each massage. We are also pleased to indicate that all of our team has at its disposal individual protection material that includes masks, gloves, glasses, visors and various uniforms, all of them complying with the certifications required for a safe environment.

In addition to cleaning protocols, our team is trained to minimize any type of risk; Among many other details, we include the fact of performing the massage with masks, as far as possible from the client’s mouth, or modifying certain steps that involved a lot of contact with the client.

You (as well as all the staff of 1850 Urban SPA Barcelona) must follow the regulations described by the Government regarding sanitary conditions at all times and if you wish, you could perform the massage with gloves, in addition to being able to receive the massage with your mask without any problem.

As long as neither of them has a fever or symptoms related to Covid-19, there is no problem of any kind, since they would be considered as a family unit and we assume that they live in the same family home.